Dell Inc. (DELL) announced that it is recalling 4.1 million lithium-ion batteries for laptop computers due to several incidents where the batteries burst into flames damaging property.
This recall, one of the biggest safety recalls in the history of consumer electronics, hits the company while it is struggling with stiff competition and high customer-service costs. Their earnings have shrunk and its stock prices have been behind in recent months.
According to the WashingtonPost.com the recalled batteries, components of which were made by Sony Corp., were used in several types of Dell Latitude, Inspiron, Precision and XPS models sold from April 2004 through July 2006 through the company's catalogue, Web site or over the phone.
Consumers are advised to stop using the batteries immediately and contact Dell for a replacement at www.dellbatteryprogram.com, which the company said would be online as of today. Customers may continue to use the computers by turning them off, ejecting the battery and using the power cord instead.
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